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Description
Communication / Network / Telephony Products /  Other Telecommunications Equipment & Accessories / 
Producer information
Company:
Beijing Constants Electronics Co., Ltd.
 
Address:
Room 716, Building C, International Science and Technology Park, 2 Shangdi Xinxi Road, Haidian District, Beijing, China (Mainlan
 
Phone:
+86-755-88843383

Service Monitoring and Warning System


Introduction:1) The service monitoring and warning system is a product mixed with thedigital / phonetic wireless service calling system to solve the problems in theservice monitoring and management. It can analyze on all kinds of data inthe service process and make several report forms to provide referencesto the managers, standardize the service process and assess on thewaiters` workload and efficiency effectively2) The service monitoring and warning system has solved the problemsof quick responding in the service process, so the director can knowthe working state of every waiter, the calling quantity of the guests,the responding time of the waiters, and whether there is any overtimecalling at any time. The boss can also sample the tests on the working statusof the waiters and managers. Furthermore, the personnel department canevaluate the working quality of every waiter objectively through the reportforms provided by the systemFeatures:1) To be capable of receiving and storing the calling and respondinginformation, inquiring and making statistics on the historical data2) To be capable of setting the individual serving responding standard,for example: 30 seconds, 90 seconds3) To be capable of setting the corresponding relations between the personneland the table / balcony4) To set the principal of every table/balcony according to different time frames5) To classify the popedom, different popedoms can be set to different personnel6) To monitor the service status of every waiter and every table7) To prompt "the service responding overtime" in tone and message8) To be able to draw out the report forms in all kinds of conditions9) To sequence the statistics data according to several conditions10) To be capable of linking in the interior for inquired by several people11) To form simple and understandable statistics charts for every report form12) According to the year, month, week, day or a random time frame, one caninquire about the data of a waiter, a table or the whole personnel,including: calling times, overtime times and rate of eligibility13) According to the year, month, week, day or a random time frame, one caninquire about the "calling-overtime statement" and the "rate ofeligibility statement" of the data of a waiter, a table or the wholepersonnel

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